Ask for Help
Username + password |
Activate your University username and password, retrieve username, or reset/change your password:
http://accounts.unimelb.edu.au
Directories |
How to Directory of Admin Processes
Uni Life Directory - find information that is both important and interesting to you as a student at the University of Melbourne
Service Desks |
For help with initial queries about using your central university email account, the wireless network, the student portal, the LMS and other university systems:
Phone 8344-0444, or ask at library information desks
or: http://www.lib.unimelb.edu.au/inquiry/
For help with using application software for your studies see helpdesk staff at Student IT:
Student IT @ Percy Baxter Collaborative Learning Centre
1st floor, Baillieu Library
Hours: Non semester: Weekdays: 9am-6pm Semester: Monday-Thursday: 9am-9pm
Friday: 9am-6pm
Weekends: 1pm-5pm
How-to Guides |
Need help on a particular topic? Below are some fact sheets for a broad range of topics created by the Information Services ranging from how to use a search engine effectively, how to create a presentation to how to create tables and equations in word-processing.
| Technical Info Sheets | includes wireless configuration, email clients setup, telnet, file transferring |
| Internet searching | the how and where to search for information on the web effectively |
| Endnote | how to use the bibliography management tool |